Automated Invoice Control Saves Suva Significant Money

As in the broader healthcare system, the costs for medical and therapeutic services for accident victims continue to rise. In 2023, Suva paid 1.27 billion Swiss francs in healthcare expenses.

According to a press release on Tuesday, the automated invoice control system saved 105 million francs last year. This represents a 10 percent increase in savings compared to the previous year.

Errors Found in Around 11 percent of Invoices

In total, about 70 percent of the 2.5 million doctor and hospital invoices were automatically reviewed. Of these, 268,000 invoices, or around 11 percent, were found to have errors or inaccuracies and were sent back to the issuers for correction.

During the review, the system checks whether tariff regulations were followed and if the treatment is directly related to the accident. Most of the rejections were due to duplicate invoices, incorrectly billed services, or services not covered by the insurance.

The savings benefit Suva policyholders in the form of lower premiums. The company stated that with its healthcare cost management, it plays a key role in preventing unjustified cost increases without compromising the quality of services.

Positive 2023 Results

Suva ended 2023 with a positive result of 309 million francs. Due to the favorable financial results and the positive development in accident risk, the average net premiums for 2025 were reduced. This equates to a refund of around 730 million francs to policyholders, as announced in mid-June.

As of the end of 2023, Suva reported investment assets totaling 55.9 billion francs. The investment performance was 4.8 percent, exceeding the ten-year average of 3.5 percent.